Home Customer Experiences SUPPORT THROUGH COVID-19

SUPPORT THROUGH COVID-19

COVID-19 SUPPORT

3 Month Emergency Payment Holiday

During these unprecedented times, JCB Finance has been offering an emergency three month payment holiday on hire purchase and leasing agreements to existing customers.

The support package is in place for more than 10,000 small-to-medium-sized enterprises (SMEs) through a simple click of a button via their online account.

Many customers have already taken advantage of the help on offer in the first two weeks of operation and others are now being urged to come forward if they require assistance.

Publish date: 04/06/2020 14:42:41

The way JCB Finance have dealt with the Coronavirus so far has been fantastic.  We as many companies have been faced with unprecedented cashflow challenges through no fault of our own.

Ben Newell, Director

The Challenge...

We understood that the COVID-19 pandemic was likely to impact our customers busineseses, their customers and supply chain.

We worked to develop our JCB Finance Online portal to enable customers to accept a 3 month emergency payment holiday.

"Your simple web support and option for a 3 month payment holiday was very easy to access and a response within 24 hours confirming everything was in place. If only other lenders were being so supportive"

Tents and Events Limited

Ben Newell, Director

During these unprecedented times, JCB Finance has been offering an emergency three month payment holiday on hire purchase and leasing agreements.

We are offering the below to existing customers:

3 month emergency payment holiday

  • Available to existing JCB Finance customers only.Terms apply
  • Accessible via JCB Finance Online.
Click here to read about the emergency 3 month payment holiday.
The Solution...

Eligible customers can select a 3 month payment holiday on all of their agreements via their secure JCB Finance Online account, which is available to all customers following a straightforward security enrolment process.

Payments are being re-scheduled to help boost cash flow, with clear visibility in advance of future payment schedules.