JCB Finance FAQ

FAQ

The answers to the questions below will help inform you about our Company and the way we conduct business. If you still have any questions please Contact Us and we will respond as soon as possible.

Established in February 1970 originally as JCB Credit Ltd before changing its name to JCB Finance Ltd. JCB Finance is a successful joint venture company with NatWest Group PLC and was created to provide a source of funding to JCB customers for the JCB range and other non-competitive new equipment. JCB Finance Ltd is authorised and regulated by the Financial Conduct Authority (Firm Reference Number: 708332). You can see more details on our Company and Group page.

No, JCB Finance can offer UK business users most of our finance products on other plant, equipment, cars and vehicles too, new and used (with the general condition that the asset isn't older than 10 years old while it is on finance with us). Our main focus is within construction, agriculture and industry and sector/applications that are key markets to JCB. We do not finance another manufacturer's new machines if JCB have a current equivalent model and generally the asset should be supplied by an official dealer. If you speak one of our team on 0800 150650 or your Relationship Manager ahead of placing an order we can dicuss the options with you.

Our nationwide coverage means there is always a JCB Finance Relationship Manager local to you that can come to your premises or meet you at a JCB depot. We also have a team of Relationship Managers based at our Head Office in Staffordshire so there is somebody that can assist you remotely at your convenience.
In addition, the JCB UK dealer network are accredited by JCB Finance which means the Sales Engineers are trained to use the quotation software that we provide to them. This provides an immediate illustration of finance when discussisng your potential purchase.

We have a postcode look up tool on our website where you can look up the contact details of your local Relationship Manager. Alternatively you can call the Direct Sales Team on 0800 150650 who work hand in hand with our Regional Teams so there is always a person available to help.

The Financial Conduct Authority (FCA) is the government's regulator of financial services firms operating in the UK and coverage includes finance, insurance and mortgage products offered to consumers. The FCA's rules incorporate the Consumer Credit Act 1974 and this extends the FCAs reach to help protect small businesses (sole traders and partnerships of four or less partners) from poor conduct and practices. You can search the FCA Register to find out whether a firm you are using, or plan to do business with, is authorised or by FCA, or is exempt. You can also see if a consumer credit firm has interim permission to provide consumer credit.

The Finance and Leasing Association (FLA) are a trade association for the asset, consumer and motor finance sectors in the UK. JCB Finance have been active members of the FLA for many years. The FLA operate The Business Finance Code which sets out the high standards that FLA members must meet when providing asset finance to businesses and the public sector. This includes trading fairly and responsibly with customers, and promoting the same high standards between intermediaries and customers. More details can be found on the FLA website https://www.fla.org.uk/business-information/business-finance-code/

Through FCA authorised third party service providers like consents.online you can share your data with organisations like JCB Finance, securely through an Open Banking API – a technology that is as safe as online banking. You simply give the service provider permission share your information and there is absolutely no need to share your banking login or password with anyone other than the bank itself. Read more about Open Banking and how to share your information with JCB Finance.

Yes. All of our specialists have access to video conferencing; Facetime, Zoom, Teams and Whatsapp are just a few of the options. Simply ask and we'll schedule a video chat on your preferred platform at a time to suite you.

Yes. We have a dedicated team helping construction, agricultural and industrial businesses in Northern Ireland and have a local team at your disposal. You can look up the contact details using our postcode look up tool.

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If you haven't found an answer to your question above, please get in touch.

FAQ

Who are JCB Finance?

Do you only offer finance on JCBs?

Are you based at the JCB Dealer Depot?

How do I know who my local JCB Finance contact is?

What is The Financial Conduct Authority (FCA)?

Who are The Finance and Leasing Association (FLA)?

What is Open Banking?

Can I have a video chat rather than meet in person?

Do you provide finance to businesses in Northern Ireland?

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