JCB Finance Cookie Notice

1. Introduction

JCB Finance (“we”, “our”) uses cookies on its website. This Cookie Notice explains more about cookies and why we use them. It also explains how you can control and opt out of receiving them.

This policy should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

We update this Cookies Notice from time to time in response to changes in applicable laws and regulations, changes to our processing practices and to products and services we offer. When changes are made, we will update the last updated date of this notice. Please review this Cookies Notice periodically to check for updates.

Our website, www.jcb-finance.co.uk hereinafter (“the website”) uses cookies and other similar technologies (for convenience all technologies are referred to as (“cookies”). Cookies can be placed by JCB Finance and by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. About Cookies

What are cookies?

Our website uses cookies to distinguish you from other users of our website. A "cookie" is a small text file that’s stored on your computer, tablet or mobile when you visit a website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

3. Types of Cookies

Essential Cookies

Essential cookies or strictly necessary cookies are cookies that are essential for a website to function correctly. These are cookies are necessary to provide an online service on a website or used solely to carry out or facilitate the transmission of communications over our network.

Performance or Analytics Cookies

We use cookies to collect information about the use of our website by visitors such as the pages they visit most often, how they arrived at our website and associated information. These do not collect any directly identifiable personal information about visitors. We use these cookies to learn more about how our website is used to identify problems and areas for improvement.

Marketing or Advertising Cookies

These are cookies placed by third parties on our website which record your visit to our website, the pages you have visited and the links you have followed. They use this information for advertising purposes.

Learn More About Cookies

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see details in the table below.

For further information on cookies generally, including how to control and manage them, please visit www.aboutcookies.org or www.allaboutcookies.org.

4. Cookies Used by JCB Finance

The table below explains all of the cookies we use and why.

Essential Cookies
Name	Purpose	Duration
ARRAffinity	Used by Azure App Service to ensure a user’s requests are routed to the same server instance in a load-balanced environment, maintaining session consistency.	Session
ASP.NET_SessionId	Identifies a user’s session on the server, allowing the website to store temporary session data between page requests.	Session
ASLBSA	Used by Azure load balancing services to maintain server affinity so requests from a user are consistently directed to the same backend server during a session.	Session
Cookie Preference	Stores the user’s cookie consent preferences so the website remembers which cookies the user has accepted or rejected.	90 days
Performance/ Analytical Cookies:
Name	Purpose	Duration
AI_buffer	Temporarily stores telemetry data before sending it to Azure Application Insights for performance monitoring.	Session
AI_sentBuffer	Tracks telemetry data already transmitted to Azure Application Insights to prevent duplicate reporting.	Session
ai_session	Maintains an anonymous session ID used to group telemetry events for performance monitoring.	30 minutes inactivity
ai_user	Assigns a unique anonymous identifier to recognise returning users for Azure Application Insights analytics.	1 year
_ga	Distinguishes individual users for analytics reporting.	2 years
_gid	Distinguishes users for analytics during a browsing session.	24 hours
_gat	Limits the rate of data collection to Google Analytics servers.	1 minute
Marketing/ Advertising Cookies:
Name	Purpose	Duration
UserMatchHistory	Tracks visitors so LinkedIn can display relevant advertising and measure campaign effectiveness.	30 days
lidc	Used by LinkedIn for routing and load balancing advertising services.	24 hours
lms_ads	Identifies LinkedIn members for advertising tracking and targeting.	30 days
li_sugr	Collects data about browser characteristics for advertising and fraud prevention.	3 months
_guid	Identifies a LinkedIn member for advertising analytics and targeting.	90 days
A3	Yahoo advertising cookie used to track and personalise advertisements.	1 year
analyticsSyncHistory	Used by LinkedIn to store synchronization data related to advertising analytics.	30 days
bcookie	Browser identifier used by LinkedIn for device recognition and advertising tracking.	2 years
li_gc	Stores visitor consent regarding LinkedIn cookies.	6 months
lissc	Ensures proper LinkedIn site functionality and advertising performance.	Session
fr	Facebook advertising cookie used to deliver targeted ads and measure ad performance.	3 months
tr	Facebook tracking pixel used to measure conversions and build advertising audiences.	Session
pagead/1p-user-list/#	Tracks visitors for remarketing campaigns via Google Ads.	Session
ads/ga-audiences	Used by Google Ads to build remarketing audiences based on user behaviour.	Session
_gcl_au	Stores ad click information to measure Google Ads conversion effectiveness.	3 months
lang	Stores the user’s language preference on LinkedIn pages and advertising services.	Session
Muc_ads	Used by X (Twitter) to collect user data for personalised advertising.	2 years

5. Consent

Upon your first visit to our website you will be presented with a pop-up that provides the opportunity to select your cookies preferences. Once you click on “Accept All” or “Save Preferences”, you are consenting to the placement of cookies and plug-ins you selected in the pop as described in this Cookie Notice. You can disable the use of cookies through your browser; however, please note that this may impact the functionality of our website.

Managing Your Consent Preferences

You can alter your cookie preferences at any time by using the cookie cog at the bottom-left of the screen. Once you click on the cog, you will be presented with a list of all of our cookies, allowing you to alter your preferences as necessary.

Enabling and Disabling Cookies Within Your Browser

You can allow or block cookies by activating the setting on your browser that permits you to change the setting of all or some cookies. Please note that disabling cookies may affect the availability or functionality of our website.

If you would like more information on how to manage cookies on some popular browsers, please click on the links below.

6. Your Rights

You have certain rights in relation to the processing of your personal data, including:

· Right to be Informed about how and why we use your personal data. This is provided through privacy notices.

· Right of Access to your personal data (commonly known as a “Subject Access Request”). This enables you to receive a copy of the personal data we hold about you and to check we are lawfully processing it.

· Right to Rectification of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

· Right to Erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for to continue processing it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).

· Right to Restrict the processing of your personal data. This enables you to ask us to suspend the processing of your personal data, for example if you want us to establish its accuracy or the reason for processing it.

· Right to Data Portability provides the opportunity to obtain and reuse their personal data for their own purposes across different services.

· Right to Object the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

· Rights in relation to Automated decision-making. You have the right not to be subject to a decision based solely on automated processing which will significantly affect you.

· Right to Withdraw Consent when we process your personal data under the lawful grounds of consent.

How to exercise your rights

You will not usually need to pay a fee to exercise any of the above rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

If you wish to exercise your rights, you may contact us using the details set out below within the section called ‘How to contact us and our Data Protection Officer’. We may need to request specific information from you to confirm your identity before we can process your request. Once in receipt of this, we will process your request without undue delay and within one month. In some cases, such as with complex requests, it may take us longer than this and, if so, we will keep you updated.

7. Complaints

If you are unhappy with how JCB Finance handles your personal data, you have the right to complain. We will acknowledge receipt of your complaint within 30 days, investigate the matter without undue delay, and keep you informed of the progress and outcome. If you wish to complain please use the contact details given below under “How to Contact Us”.

We will do our best to resolve the matter to your satisfaction. If you are not satisfied with the outcome of your complaint, you can complain with the relevant supervisory authority. The supervisory authority in the UK is the Information Commission who can be contacted online at:

For supervisory authorities in other countries within the EU see the link below:

https://edpb.europa.eu/about-edpb/about-edpb/members_en

8. How to Contact Us

For further information regarding your personal data or about JCB Finance’s approach to data protection in general please contact our Data Protection Officer at:

The Mill, High Street, Rocester, Staffordshire ST14 5JW

(e) dpo@jcb-finance.co.uk

(t) 0800 150650

9. Changes to Our Cookie Notice

We may update this cookie notice from time to time in response to changes in applicable laws and regulations and our processing practices. Any changes we may make to our website cookie policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this policy.